Shipping policy

Shipping Times

Delivery times vary based on location and carrier. Once an order has been shipped, you will receive tracking information via email.

Shipping Delays

Frostiv PM is not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Frostiv PM is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will review the issue.
We require a picture of damaged items.